Please read the following information thoroughly. It should answer all of your questions- if you have any other questions, please email us at firstname.lastname@example.org
Placing an order:
Every month we post a new menu on our website.
Each week, orders are due by Sunday at midnight.
Orders will be ready for pick up/delivery on Wednesday.
Pick up times: Wednesday between 4pm-6pm at our kitchen in Bankview
Delivery times: Wednesday between 6pm-9pm
STEP 1: Login or create new account by clicking here, or continue as a guest.
STEP 2: Add items to your shopping cart (there is a $50 minimum per order)
STEP 3: Choose between pick up or home delivery
There is a $12.95 delivery charge per order
Delivery is free for orders over $150
When you receive your first order, it will come in one of our reusable bags. Please keep this bag and return it the next time you pick up your order or have it delivered to you. The first bag is on us, but if you lose your bag there will be a $3 charge for another one. If you are having your order delivered to you, and will not be home to receive it, please leave your bag in your cooler on your next delivery day.
If you choose to have your order delivered, please ensure someone is home to accept delivery on Wednesday between 6-9pm.
If you are not able to be home during time of delivery, please leave us a cooler in a cool and shady place, and make sure to give us drop off instructions while placing your order.
Place the food in your refrigerator or freezer immediately.
Important Things to Remember:
Please ensure that you have provided us with the correct address and telephone number.
Please contact us if there are any errors on your confirmation email.
If you live in a gated community, an apartment or condo, please give us your gate or access code, or permission to leave the delivery with the concierge or attendant.
Order Changes or Cancellations
We do not process order changes. You may request to cancel your order through your account by Sunday at midnight to receive a full refund. We do not accept order cancellations past the order deadline.